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此工作已過期! 它的刊登日期已超過 75 天
公司名稱: HKT香港電訊
Customer Service Officer, Club Shopping (With attractive Incentive)

Your role

  • Handle customer enquiries and offer effective resolution
  • Address customer dispute cases with care and professionalism and escalate to supervisor when needed
  • Provide premium after-sale service to customers
  • Maintain and develop good relationships with customers 
  • Follow procedures and workflows to comply with internal guidelines and regulatory requirements

 To succeed in this role

  • Tertiary education or above
  • A minimum of one year experience in CS field
  • Customer oriented, excellent communication and interpersonal skills
  • Good command of both written and spoken Cantonese & English
  • Proficient in the use of common PC software applications
  • Knowledge of E-commerce will be an advantage
  • Able to work shift duty, 48 working hours per week
  • Working Location: Kowloon Bay / Tuen Mun

 

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume, stating your present and expected salary to Human Resources Department by sending Email to career-cso@pccw.com or WhatsApp 6392 5242 for enquiries. 

For more information on other job opportunities of PCCW, please visit our website: www.pccw.com.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request. 

職位詳情
公司名稱 HKT香港電訊
聯絡電話 3922 6545
電郵地址 career-cso@pccw.com
Fax  
薪金 面議
支薪方式 月薪
分類詳情
工作地區 工作地區 -> 九龍區 -> 觀塘區
行業 行業 -> 電訊
工作性質 工作性質 -> 銷售/客戶服務/業務發展 -> 客戶服務
招聘性質 全職
工作時間 工作時間 -> 輪班
工作日子 工作日子 -> 輪班
所需學歷 所需學歷 -> 證書/文憑
 
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職位資料
公司名稱:
HKT香港電訊
職位名稱:
Customer Service Officer, Club Shopping (With attractive Incentive)
刊登日期:
2022-04-21
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