公司名稱: HKT香港電訊
Customer Officer (WhatsApp Livechat team) (Welcome no experience candidate)

Your role 

  • To handle customer enquiries or complaints through WhatsApp and offer one-stop resolution
  • To maintain and develop good relationships with customers
  • To follow procedures and workflows with internal guidelines and regulatory requirement properly
  • To proactively learn and grasp latest knowledge concerned to facilitate proper discharge of daily duties
  • To assist on ad hoc jobs

To succeed in this role

  • Form 5 or above
  • Good typing skills in Chinese and English will be an advantage
  • Good command in both written and spoken English and Chinese
  • Effective customer handling and problem solving skills
  • Customer-oriented,  willing to learn, able to work independently
  • Work location: Tuen Mun / Kowloon Bay

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume, stating your present and expected salary to Human Resources Department by sending Email to or WhatsApp 6392 5242 for enquiries. 

For more information on other job opportunities of PCCW, please visit our website:

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (, a copy of which will be provided immediately upon request. 

公司名稱 HKT香港電訊
聯絡電話 3922 6545
薪金 面議
支薪方式 月薪
工作地區 工作地區 -> 新界區 -> 屯門區
行業 行業 -> 電訊
工作性質 工作性質 -> 銷售/客戶服務/業務發展 -> 客戶服務
招聘性質 全職
工作時間 工作時間 -> 輪班
工作日子 工作日子 -> 輪班
所需學歷 所需學歷 -> 中五或以上
Customer Officer (WhatsApp Livechat team) (Welcome no experience candidate)
Copyright © 2022