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HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and a leading innovator. Its fixed-line, broadband, mobile communication and media entertainment services offer a unique quadruple-play experience. HKT meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, media entertainment, enterprise solutions and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting and contact centers.

HKT is the first local mobile operator to launch a true 5G network in Hong Kong. Backed by its substantial holding of 5G spectrum across all bands and a robust and extensive fiber backhaul infrastructure, HKT is committed to providing comprehensive 5G network coverage across the city.

HKT delivers end-to-end integrated solutions employing emerging technologies such as 5G, cloud computing, Internet of Things (IoT) and artificial intelligence (AI) to accelerate the digital transformation of enterprises and contribute to Hong Kong's development into a smart city.

Riding on its massive loyal customer base, HKT has also built a digital ecosystem integrating its loyalty program, e-commerce, travel, insurance, FinTech and HealthTech services. The ecosystem deepens HKTs relationship with its customers thereby enhancing customer retention and engagement.

Employing approximately 15,900 staff, HKT is headquartered in Hong Kong and maintains a presence in mainland China as well as other parts of the world.

The share stapled units of the HKT Trust and HKT Limited are listed on The Stock Exchange of Hong Kong Limited (SEHK: 6823).

HKT Limited is a company incorporated in the Cayman Islands with limited liability.

For career opportunities, please visit www.hkt.com
Technical Service Executive Hotline Service (9360)

Job responsibilities

  • Handle technical support enquires in a professional manner
  • Cooperate with other team members to resolve customer's request efficiently
  • Promote company products / services

 

Working location

  • Shatin (nearby City One Town)

 

Working hours

  • 42.5 or 48 working hours per week (optional to candidates)
  • Willing to take up day or night shift duty (optional to candidates) and work on weekends & public holidays

 

We look for

  • F.5 / DSE or above with minimum 1 year relevant experience
  • Candidate with less experience will be considered as Technical Service Representative
  • Knowledge of broadband / electronic products
  • Good spoken English and Cantonese
  • Customer-oriented with passion, patience and caring attitude
  • Good interpersonal and communication skills

 

We offer you

  • Attractive basic salary with commission & sales incentive
  • Night shift allowance
  • Comprehensive training with pay
  • 14-day annual leave
  • Marriage leave
  • Maternity leave
  • Paternity leave
  • Career development opportunities
  • Medical insurance
  • MPF/Provident Fund schemes
  • Staff offer and staff recreation
  • Sponsorship of external study


FaceTime interview

Whatsapp 6029 4292  https://bit.ly/3tidcUa us to arrange FaceTime interview

 

Application method

You can also send us your resume (please indicate the position applied) via the following methods.

Email:              career-consumer@pccw.com

Phone:             2888 7388

Whatsapp:       6029 4292

 

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request.

職位詳情
公司名稱 HKT Services Limited 香港電訊
聯絡電話 2888 7388
電郵地址 career-consumer@pccw.com
Fax 8108 7908
薪金 可議
支薪方式 月薪
分類詳情
工作地區 工作地區 -> 新界區 -> 沙田區
行業 行業 -> 電訊
工作性質 工作性質 -> 銷售/客戶服務/業務發展 -> 客戶服務
招聘性質 全職
工作時間 工作時間 -> 日間
工作日子 工作日子 -> 不適用
所需學歷 所需學歷 -> 中五或以上
 
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職位資料
公司名稱:
HKT Services Limited 香港電訊
職位名稱:
Technical Service Executive Hotline Service (9360)
刊登日期:
2021-10-08
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