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港鐵的業務能一直穩步發展,取得今天的成績,全賴公司及全體員工貫徹始終恪守明確的長遠目標及一系列商業原則和道德信念。我們遵循可持續發展的原則平𧗾現世代的需要,並充分考慮與兼顧以後世代的需要。

為了實踐以上長期承諾,我們重視業務相關人士的意見及利益,透過有效管理人力、財務及自然資源來推動未來增長,以及透過積極貢獻社區來提升公司價值。
Station Officer (Ref: 220000WE)

Responsibilities

  • Perform station duties including station crowd control and platform supervision, station inspection and train service recovery
  • Operate Customer Service Centres and handle matters in relation to the Automatic Fare Collection system
  • Provide quality customer services in accordance with service targets and standards
 
 

Requirements

  • Grade E / Level 2 / “Attained” or above in 5 subjects of HKCEE / HKDSE, including Chinese and English Languages
  • A minimum 1 year’s work experience, preferably in customer service related industries
  • Good command of spoken English and Chinese, proficiency in Putonghua or other languages is an advantage
  • Customer-centric mindset with effective and empathetic communication skills

Remarks

  • Required to perform shift duties on irregular patterns of hours

Applications 

You are invited to apply online via http://www.mtr.com.hk/mtr_job_en or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department, MTR Corporation, G.P.O. Box 9916, Hong Kong on or before 31 December 2022.

For other job openings, please visit MTR Corporation's website for more details.

All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.

職位詳情
公司名稱 香港鐵路
聯絡電話  
電郵地址  
Fax  
薪金 面議
支薪方式 月薪
分類詳情
工作地區 工作地區 -> 港九新界
行業 行業 -> 運輸
工作性質 工作性質 -> 市場營銷/公共關係
招聘性質 全職
工作時間 工作時間 -> 輪班
工作日子  
所需學歷 所需學歷 -> 中五或以上
 
用電郵分享
職位資料
公司名稱:
香港鐵路
職位名稱:
Station Officer (Ref: 220000WE)
刊登日期:
2022-07-05
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