Customer Services Officer (Recruitment Day 03 September 2023)
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If you are attracted by the dynamic airport operations and hold a strong passion in providing a great customer experience, we look forward to welcoming you to join our largest airport servicing team at Hong Kong International Airport.Being the face of a great Airline, you will be interacting with passengers from different cultures, putting our passengers at ease before their flights. At times, you will be acting as a Brand Ambassador to tackle challenges brought to you by various factors.
If you have an outgoing, warm, friendly personality and hold a strong passion for delighting and creating memorable customer experiences, we invite you to join the on-site interview of our upcoming Customer Services Officer Recruitment Day with the following details:
Date: 3 September 2023
Time: 09:00 – 17:00
Venue: Shantung Room, Level 8, The Cordis Hotel, Mong Kok
Register for a timeslot now! Shortlisted candidate will receive a special gift and timeslots will be distributed on a first-come-first-served basis.
Responsibilities
- Be the brand representative to provide great customer experience at the airport, Hong Kong or Kowloon AEL station, and designated pre-flight registration locations
- Deliver a seamless airport experience to our passengers from check-in to boarding
- Provide efficient and courteous assistance at various locations such as check-in counters, departure and arrival areas
- Opportunities to assist some behind-the-scene operations tasks
- Prepare flight related documentations to ensure safe and an on-time operations
- Deliver a seamless airport experience to our passengers from check-in to boarding
- Provide efficient and courteous assistance at various locations such as check-in counters, departure and arrival areas
- Opportunities to assist some behind-the-scene operations tasks
- Prepare flight related documentations to ensure safe and an on-time operations
Requirements
- Right to work in Hong Kong- Minimum age of 18
- Good command in spoken English. Proficiency in Cantonese and Mandarin are an advantage
- Flexibility to work on shift schedules (including overnight, weekend and public holidays)
- Fresh graduates are welcome, experience in hospitality or service industry would be an advantage
- Candidate with at least 1.5 year of experience in any airline or hospitality/service industry will be considered as experienced Customer Services Officer (more relevant package will be offered)
Salary
Negotiable
Locations
Hong Kong
Expired
