Operation Officer, Customer Service (VIP Lounge) - (230791)
Airport Authority Hong Kong

Airport Authority Hong Kong manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.
We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.
We care for our people and provide colleagues with a fair, open and supportive workplace.
By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.
Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

Responsibilities
- Provide quality customer services at Government VIP Lounge (GVIPL) / HKIA Lounge (HKIAL)
- Assist VIPs in check-in arrangements, immigration and customs clearance
- Monitors the performance of suppliers/ service contractors and conducts regular inspections at GVIPL / HKIAL
- Assist in managing the Authority's equipment and hardware / software to facilitate daily frontline operations
- Perform other customer service related duties assigned by the Authority
- Require to wear uniform with grooming standard and work on shift duties
Requirements
- Degree holder and fresh graduate are welcomed, associate degree or higher diploma with minimum 2 years’ relevant work experience or secondary education level with at least 4 years’ working experience will also be considered
- Associate degree or higher diploma holder or secondary education level with at least 2 years’ working experience will be considered as Operation Officer Trainee
- A good team player, detail-oriented, enthusiastic and motivated
- Strong communication and interpersonal skills
- Good command of spoken English, Cantonese and Putonghua
Salary
Negotiable
Benefits
Flexible Working Hours
Education Allowance
Travel Allowance
Transportation Allowance
Life Insurance
Medical Insurance
Dental Insurance
Job Type
Qualification
Position Level
Years of Experience
2
Locations
Expired
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