Operation Officer, Customer Service (VIP Lounge) - (230791)
Account Services
Channel / Distribution
Customer Service
Sales / Customer Service / Business Development
Responsibilities
- Provide quality customer services at Government VIP Lounge (GVIPL) / HKIA Lounge (HKIAL)
- Assist VIPs in check-in arrangements, immigration and customs clearance
- Monitors the performance of suppliers/ service contractors and conducts regular inspections at GVIPL / HKIAL
- Assist in managing the Authority's equipment and hardware / software to facilitate daily frontline operations
- Perform other customer service related duties assigned by the Authority
- Require to wear uniform with grooming standard and work on shift duties
- Assist VIPs in check-in arrangements, immigration and customs clearance
- Monitors the performance of suppliers/ service contractors and conducts regular inspections at GVIPL / HKIAL
- Assist in managing the Authority's equipment and hardware / software to facilitate daily frontline operations
- Perform other customer service related duties assigned by the Authority
- Require to wear uniform with grooming standard and work on shift duties
Requirements
- Degree holder and fresh graduate are welcomed, associate degree or higher diploma with minimum 2 years’ relevant work experience or secondary education level with at least 4 years’ working experience will also be considered- Associate degree or higher diploma holder or secondary education level with at least 2 years’ working experience will be considered as Operation Officer Trainee
- A good team player, detail-oriented, enthusiastic and motivated
- Strong communication and interpersonal skills
- Good command of spoken English, Cantonese and Putonghua
Salary
Negotiable
Benefits
Flexible Working Hours Education Allowance
Travel Allowance
Transportation Allowance
Life Insurance
Medical Insurance
Dental Insurance
Job Type
Full Time
Qualification
Senior Secondary School / HKDSE
Position Level
Middle
Years of Experience
2
Locations
Hong Kong
Expired
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