Retail Operations Assistant
Administration and Human Resources
Administrative / Operation
Customer Service
Retail
Sales / Customer Service / Business Development
Frontline Job
Highlight
• 5-day work week• Analyze business data and trend
• 2 years of retail Operations or frontline exp.
Responsibilities
• Provide CS to customer’s enquiry/ complaint/ order.
• Responsible for oversee the daily store operations and ensure the achievement of sales targets, KPIs and operation efficiency
• Analyze sales, stock and operation performance by reports; share insights to the relevant parties
• Managing online shop and finish an online order.
• Maintain close communication and business relationship with different stakeholders via phone calls, emails and instant messaging professionally and promptly to formulate quality service solutions and fast delivery
• Generate ideas about future retail activities for to ensure best in class retail operational strategy
• Perform clerical and administrative support to HK retail shops
• Other ad-hoc assignments as assigned
• Responsible for oversee the daily store operations and ensure the achievement of sales targets, KPIs and operation efficiency
• Analyze sales, stock and operation performance by reports; share insights to the relevant parties
• Managing online shop and finish an online order.
• Maintain close communication and business relationship with different stakeholders via phone calls, emails and instant messaging professionally and promptly to formulate quality service solutions and fast delivery
• Generate ideas about future retail activities for to ensure best in class retail operational strategy
• Perform clerical and administrative support to HK retail shops
• Other ad-hoc assignments as assigned
Requirements
• Diploma or above• 2 years of retail Operations or frontline work experience
• Detail minded, flexible and adaptable to fast-paced environment
• Strong investigative sense, analytical, problem-solving and communication skills
• Proficient in Microsoft Word, Excel, Power Point and Chinese word processing;
• Good command of both spoken and written Chinese and English
We offer: 16k or above, 5 Days work, medical scheme, attendance bonus, 10 days annual leave, Bank Holiday
Working hours: 10AM to 7 PM
Job Types: Full-time, 2 years contract
Interested parties please send your application letter with detailed resume, current & expected salary to hr@ichi.group / Whatsapp wa.me/+85294252301...
Salary
HKD 16,000.00 - 17,000.00 Per Month
Benefits
Performance Bonus Overtime Pay
Education Allowance
Life Insurance
Medical Insurance
Dental Insurance
Life Insurance
Medical Insurance
Dental Insurance
Overtime Pay
Education Allowance
Performance Bonus
Job Type
Full Time
Qualification
Certificate / Diploma / Assoc. Degree
Position Level
Entry Level
Years of Experience
2
Locations
Hong Kong
Until 2025/01/13
